Returns & Warranty

7 day right of exchange

  • If you change your mind after making a purchase or realise you have ordered the incorrect item, you can enjoy the peace of mind that we offer a 7-day exchange policy.
  • To exchange a product, goods must be sealed / unopened, with packaging in original condition, and accompanied by a valid receipt dated no more than 7 calendar days from when you request an exchange.
  • If there is not a suitable product that can be exchanged for your returned item you will be offered a credit on your account or gift card based on the value paid at the time of purchase.
  • Please note there will be a restocking fee which will be 10% of the original Charge.

Hassle free warranty service

  • If your product develops a fault within the manufacturer warranty period, contact us directly with your proof of purchase.
  • If your product develops a fault outside of the manufacturer warranty period, we offer a full repair service and are an authorized repair agent for leading brands.
  • Our product warranty is back to Warehouse.